1

Information We Collect

1.1 - Information You Provide

When you create a TapTab account or use our services, you provide us with:

  • Account information (name, email, phone number)
  • Payment information (processed securely through our payment partners)
  • Profile information (preferences, favorite venues)
  • Communications you send to us

1.2 - Information We Collect Automatically

When you use TapTab, we automatically collect certain information:

  • Device information (type, operating system, unique identifiers)
  • Usage data (features used, time spent, interactions)
  • Location information (with your permission)
  • Transaction history and patterns

1.3 - Information From Third Parties

We may receive information about you from:

  • Venues using TapTab when you visit them
  • Payment processors for transaction verification
  • Social media platforms if you connect your accounts
  • Analytics providers to improve our services
2

How We Use Your Information

2.1 - Service Delivery

We use your information to provide and improve TapTab services:

  • Process your orders and payments
  • Communicate order status and updates
  • Provide customer support
  • Personalize your experience

2.2 - Safety and Security

We use information to maintain a safe and secure platform:

  • Detect and prevent fraud
  • Verify your identity
  • Enforce our terms of service
  • Protect against security threats
3

Data Security

3.1 - Protection Measures

We implement industry-standard security measures including:

  • Encryption of data in transit and at rest
  • Regular security audits and updates
  • Access controls and authentication
  • Secure payment processing through certified partners

3.2 - Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations. You can request deletion of your data at any time.

4

Third-Party Services

4.1 - Service Providers

We work with trusted third-party service providers for:

  • Payment processing (Stripe)
  • Cloud infrastructure (Google Cloud)
  • Analytics and performance monitoring
  • Communication services

4.2 - Information Sharing

We never sell your personal information. We only share data with third parties when necessary to provide our services or when required by law.

5

Your Rights

5.1 - Access and Control

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Delete your account and associated data
  • Export your data in a portable format
  • Opt-out of marketing communications

5.2 - Data Portability

You can request a copy of your data in a machine-readable format at any time through your account settings or by contacting our support team.

6

Contact Us

6.1 - Privacy Questions

If you have questions about this Privacy Policy or how we handle your data, please contact us at:

  • Email: privacy@taptab.app
  • Support: support@taptab.app
  • Address: TapTab Inc., Austin, TX

6.2 - Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes through the app or via email.

Last updated: January 2025